Teams drowning in documentation need answers grounded in source material — not generic LLM responses. Docubix is a multi-tenant RAG platform that lets you upload documents, configure retrieval, and expose a chat API that cites the exact pages it used. Built for SaaS founders, developers, and support teams who need trustworthy document AI without building embeddings infrastructure from scratch.
Why document chatbots fail without RAG
Generic chatbots hallucinate on proprietary content because they were never trained on your files. Retrieval-Augmented Generation (RAG) fixes this by searching your indexed documents first, then asking the LLM to answer only from retrieved context.
- Answers grounded in your uploaded files
- Source citations for every response
- Automatic chunking and embedding on upload
- Per–knowledge-base prompts and retrieval tuning
How Docubix works
Create a knowledge base, upload documents (PDF, DOCX, TXT, MD), and call the Chat API. Docubix handles extraction, chunking, vector search, and response generation — you integrate one REST endpoint.
- Upload → index → query in under 5 minutes
- REST Chat API and streaming SSE endpoint
- Scoped API keys for production deployments
- Analytics on query volume and top questions
Who uses document AI chatbots
Docubix is built for teams that publish or maintain large document sets and need self-serve answers.
- SaaS founders adding in-app help assistants
- Customer support teams deflecting repeat tickets
- Teams publishing product docs and help centers
- Internal IT and HR knowledge bases
FAQ
- What file types can I use for a document chatbot?
- Docubix supports PDF, DOCX, TXT, and Markdown. Files are automatically chunked, embedded, and indexed for retrieval when uploaded.
- Does the chatbot cite its sources?
- Yes. Every answer includes citations pointing to the document chunks used, so users can verify responses against your original content.
- Can I use the chatbot in my own app?
- Yes. Use the Docubix Chat API or Streaming Chat API with scoped API keys. Full REST documentation and code examples are available.
- Is there a free plan?
- Yes. Start free with a knowledge base, document uploads, and API access. Upgrade when you need higher query and storage limits.
- How is Docubix different from ChatGPT?
- ChatGPT answers from general training data. Docubix answers only from documents you upload, with retrieval scoring and citation-backed responses.
Launch your document chatbot today
Create a free account, upload your first document, and get cited AI answers in minutes — no ML ops required.
Try Docubix free